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Tokens not displayed in the wallet
If the wallet does not display a token automatically, please follow below steps to add the token display to your wallet manually: 1. Click “Add / Hide Tokens” 2. Click the “+” on top right corner ...
My balance shows 0. Common reasons for a missing balance.
There are multiple reasons why your balance shows 0. You have imported an existing wallet with too many coins or a large balance. It might take up to a few minutes to get them all displayed in you...
Nonce too low error
The nonce is the total number of transactions which has been sent from this wallet so far, and is included for security purposes. We recommend to leave the nonce empty. The wallet will automatica...
What does ‘insufficient funds for gas price’ mean?
When you make a transaction on Ethereum, you need to pay a network fee (gas fee) to the Ethereum miners. Just as your car can’t run without fuel, your transactions can’t be executed without gas. Wh...
I can’t lock seed phrase, I get an error message.
Do you have PIN/Face ID enabled on your mobile? AlphaWallet uses the key from your mobile Secure Enclave to lock the seed phrase. To use Secure Enclave you need to have PIN/Face ID enabled on your ...
How to convert Dai to xDai in AlphaWallet?
If you want to convert Dai to xDai or other way round, you can use xDai Bridge or Omnibridge. How to convert Dai to xDai in AlphaWallet? Open Dai token from your wallet Select ‘Convert to xDai‘ I...
How do I import an existing wallet?
Click Settings, then click Change / Add Wallet, then click Add(on top right corner), then click Import Wallet. Android iOS There are four available options in AlphaWallet: Seed: input your 12 wo...
I cannot see the state of my custom smart contract on Polygon / Matic Network.
The most common solutions is to define a custom RPC provider in "ethers" or "web3" in the code repositories. If you have done it already or it doesnt solve the problem, refer to the official Poly...
How long does a transaction take on Polygon / Matic Network?
In most cases around 7-8 minutes is the standard block time (called Checkpoint), but it might take a bit more if the Ethereum mainnet is congested. Transferring back funds from Matic to mainnet Eth...
Staking is the action of locking a number of native tokens of a specific blockchain to participate in the block confirmation process of the network, also known as consensus. This methodology is c...